Certified Strategic Human Resource Professional (SHRP)
As an HR manager, can you articulate your company’s business goals and strategy? Do you know how best to align your human resource tools and expertise — from recruitment, to talent management, to engagement — to support this strategy? This MBA level advanced HR management course provides a broad, organizational perspective, laying the foundation for you to identify, develop, and measure HR initiatives critical to your firm’s bottom-line success.
Certified Project Management for Human Resources (PMHR)
This highly interactive and specialized course is designed to expand your understanding of project management principles for the HR professional, it will raise awareness of skills and knowledge needed to successfully execute project plans and manage change initiatives, build understanding of potential risks and pitfalls as well as provide a framework for leadership and teamwork excellence.
Certified Finance for Human Resource Professionals
This pragmatic and interactive program will develop the finance skills and knowledge of the human resource professional that wants to understand the “big picture” at their organization. Learn how to interpret and speak the language of finance in order to effectively understand, communicate and work with colleagues in finance, accounting and operations.
Performance Management in Human Resources
This intensive training course is designed to help you examine the best practices of performance management and provide you with a set of tools to create a plan for your team including setting powerful goals that will contribute to organizational objectives; and give motivational and developmental feedback to drive individual performance.
A Culture of Customer Service Excellence
In this course, you’ll learn how to address the challenges of a disengaged workforce by establishing a long-term, customer-centric company culture into everything you do. From hiring and training to motivating your customer staff, discover industry-proven steps to build your customer service dream team.